FDA & CFR Part 11 certified electronic signature support
Customer Success manager for initial setup & onboarding
24/7 customer response
Compare All Features
Record each process of the research
Efficient, Real-time collaboration
Search with detailed entity
Structured ML or other data applications possible
Featuring in research articles or patents
Frequently Asked Questions
Are there any onboarding or training sessions?
Our Labnote Specialists provide Product Onboarding & Basic Training sessions if necessary.During these sessions, you may set up commonly used materials or processes in your labs as SOP templates to be used immediately after the onboarding.
Research Smarter with Pre-made Templates
To prepare your research environment in advance, our Product Specialist will interview and support you on & offsite for smooth initial setup like custom templates for frequently used materials, processes, equipments, etc.
Our Product Specialist will help step by step until you understand and utilize every function in Labnote effectively.
Our team will check the service 24/7 to respond immediately in case of any issue. There will be no disruption to your research.
Always Ready to Help
If you have difficulties using Labnote or need additional features, you can always reach out for additional support, including service consultation and more training.
How is data managed?
Labnote’s AWS Cloud-based server provides complete data & privacy protection for your research. It is based on global requirements such as HIPAA and provides restrictions on specific IPs and concurrent access.If requested, exporting data is always available. We also provide periodic data backups to protect against your data loss.
Are there any external service integrations available?
Labnote is preparing partnerships with various external services such as inventory management services (equipment, reagents, etc.) and API services. If you need a specific service integration, please tell us during the onboarding process, and we can discuss the possible support.
Is Labnote certified for government or related public projects?
Labnote currently provides Kakao digital signatures for government authentications (for South Korea only), and many customers are leveraging LabNote to submit their government assignments online. Furthermore, we are in the process of acquiring FDA CFR Part 11-based certification, which will qualify for the global standard of electronic note certification.